SHIPPING POLICY
Expected shipping charges and delivery times for your order will be calculated and displayed at checkout.
All items are subject to a handling period before they are dispatched. Orders will be processed within 2 to 5business days (excluding weekends and holidavs) after you receive an order confirmation email.
Your order is expected to arrive within 5-10 business days
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipmentreaches your destination country. URBN _CHic LLC is not responsible for these charges if they are applied andare your responsibility as the customer.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipmentreaches your destination country. URBN _CHic LLC is not responsible for these charges if they are applied andare your responsibility as the customer.
HOW DO I CHECK THE STATUS OF MY ORDER?
After your order is dispatched, you will receive an email with the tracking information. Please allow 48 hours forthe tracking information to become available.
After your order is dispatched, you will receive an email with the tracking information. Please allow 48 hours forthe tracking information to become available.
If you have not received your order or have any additional questions, please contact us atsupport@urbnchc,com and include your full name and order number.
Please be advised that current port and terminal congestion impacts the entire shipping industry and mayresult in shipping delays, Thank you for understanding!